Intercultural Communication: A Contextual Approach

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SAGE Publications, Dec 27, 2016 - Language Arts & Disciplines - 528 pages

In the fully updated Seventh Edition of Intercultural Communication: A Contextual Approach, bestselling author James W. Neuliep provides a clear contextual model (visually depicted by a series of concentric circles) for examining communication within cultural, microcultural, environmental, sociorelational, and perceptual contexts. Students are first introduced to the broadest context—the cultural component of the model—and progress chapter by chapter through the model to the most specific dimensions of communication. Each chapter focuses on one context and explores the combination of factors within that context, including setting, situation, and circumstances. Highlighting values, ethnicity, physical geography, and attitudes, the book examines means of interaction, including body language, eye contact, and exchange of words, as well as the stages of relationships, cross-cultural management, intercultural conflict, and culture shock.

 

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Contents

CHAPTER 1 THE NECESSITY OF INTERCULTURAL COMMUNICATION
2
CHAPTER 2 THE CULTURAL CONTEXT
44
CHAPTER 3 THE MICROCULTURAL CONTEXT
88
CHAPTER 4 THE ENVIRONMENTAL CONTEXT
116
CHAPTER 5 THE PERCEPTUAL CONTEXT
152
CHAPTER 6 THE SOCIORELATIONAL CONTEXT
190
CHAPTER 7 THE VERBAL CODE
222
CHAPTER 8 THE NONVERBAL CODE
254
CHAPTER 9 DEVELOPING INTERCULTURAL RELATIONSHIPS
294
CHAPTER 10 INTERCULTURAL CONFLICT
336
CHAPTER 11 INTERCULTURAL COMMUNICATION IN BUSINESS HEALTH CARE AND EDUCATIONAL SETTINGS
368
CHAPTER 12 ACCULTURATION CULTURE SHOCK AND INTERCULTURAL COMPETENCE
402
GLOSSARY
436
NOTES
442
INDEX
478
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About the author (2016)

James W. Neuliep (Ph.D., University of Oklahoma) conducts research and teaches courses in intercultural communication, communication theory, communication apprehension, ethnocentrism, and research methods at St. Norbert College. In addition to his introductory intercultural communication textbook, he was also written an introductory communication theory textbook, and his research has appeared in many respected journals. He is the former editor of the Journal of Intercultural Communication Research and has served on the editorial boards of Communication Reports, Communication Research Reports, Communication Studies; International and Intercultural Communication, Journal of Communication; Journal of Applied Communication Research; Journal of Social Behavior and Personality; and Communication Quarterly.

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