Intercultural Services: A Worldwide Buyer's Guide and Sourcebook

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Routledge, 2000 - Social Science - 346 pages
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For worldwide intercultural services, here is one-stop shopping at its best. This easy-to-use guide gives you practical advice to locate, evaluate, purchase, and oversee intercultural services. It describes and provides easy access (including websites and e-mail addresses) to the world's leading intercultural services. These high-impact, productive, and cost-effective service providers are critical to your operation's growth strategy and global success.

This handy guide covers the gamut of intercultural services. Whether you are managing a multi-cultural workplace, preparing to enter the global business arena, or are already competing internationally, you'll find valuable, practical insights and information on:
* exploring intercultural services
* key intercultural concept
* cross-border roles and organizations
* choosing service providers
* working with suppliers
* types and qualities of products

Based on the author's 30+ years of being a user, purchaser, manager, evaluator, designer, and provider of intercultural services, this book presents a helpful, in-depth review of all you must know to make the right decisions about intercultural services. Clear examples and checklists lead managers step-by-step through virtually all aspects of understanding, assessing, and acquiring intercultural services.

This handy guide covers the gamut of intercultural services. Whether you are managing a multi-cultural workplace, preparing to enter the global business arena, or are already competing internationally, you'll find valuable, practical insights and information on:* exploring intercultural services* key intercultural concept* cross-border roles and organizations* choosing service providers* working with suppliers* types and qualities of productsBased on the author's 30+ years of being a user, purchaser, manager, evaluator, designer, and provider of intercultural services, this book presents a helpful, in-depth review of all you must know to make the right decisions about intercultural services. Clear examples and checklists lead managers step-by-step through virtually all aspects of understanding, assessing, and acquiring intercultural services.
 

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Contents

1 Exploring Intercultural Services
1
2 Key Intercultural Concepts
32
3 CrossBorder Organizations
69
4 CrossBorder Roles
102
5 Foundations of Intercultural Learning
136
6 Intercultural Services
173
7 Intercultural Products
204
8 Intercultural Service Providers
225
9 Working with Suppliers
270
10 The Case for Intercultural Services
298
Bibliography of Classics
328
Index
334
About the Author
345
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