Intercultural Management

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Kogan Page Publishers, 2003 - Business & Economics - 250 pages
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Intercultural management is an emerging but increasingly crucial area of study. Essentially, intercultural management concerns itself with work forces that function in different cultural contexts. These differences can be either "external", where an organization operates across national and ethnic cultures, or "internal", where an organization operates across company differences, branches or regions.

Intercultural Management MBA Masterclass is a thorough and accessible guide to the most important concepts and ideas required to formulate and understand intercultural management strategies. Nina Jacob details the fundamental concepts and ideas using the latest research and international case studies. Designed to meet the needs of busy MBA students and practising managers, the book is both academically rigorous and firmly grounded in management practice.

Intercultural Management MBA Masterclass covers all the need-to-know topics, including: organizational structure; communications; core values; strategy; knowledge management; conflict resolution; expatriate management.

Full of questions and discussion topics and the most up-to-date case studies, Intercultural Management MBA Masterclass is a practical and authoritative guide for students and practising managers. The book includes international case studies of: Credit Suisse, Nestl , BMW, IBM, and the International Red Cross.

Authoritative and academic, yet practical, the MBA Masterclass series is designed to cover the latest developments in management thinking and practice. Covering the core subjects on current MBA programmes and business courses, the series will: accelerate your MBA; develop your knowledge; improve your skills.

Online supporting resources for this book include an instructors manual with case study supplements.

 

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Contents

Organizational structure and intercultural management
21
Communication and intercultural management
53
Core values and intercultural management
86
Core values and the integrationistdifferentiation
114
Academic discussion
123
Transnational collaborative arrangements
129
Global strategy and local adaptation
137
Country manager and corporate strategy
144
The Internet
165
Media
171
Summary
179
Academic discussion
187
Environmental turbulence for host organizations created
196
Cultural conflict and leadership
203
Expatriate management and intercultural management
207
diagnosis and prognosis
235

Knowledge management and intercultural management
150
Academic discussion
159

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About the author (2003)

Nina Jacob is currently Professor at Xavier Institute of Management, Bhubaneswar, India. She has recently been Visiting Professor at IESE Business School (Barcelona, Spain), and the KS Graduate Business School (St Gallen, Switzerland). She is also the author of numerous articles on intercultural management. The daughter of a retired career diplomat, she has lived and studied in Japan (The International School of the Sacred Heart, Tokyo), and Canada (Carleton University, Ottawa), and has travelled to all continents of the globe.

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