Interface Design & Document Design
Piet Westendorp, Carel H. Jansen, Rob Punselie
Rodopi, 2000 - Computers - 120 pages
User interfaces and supporting documentation are both supposed to help people when using a complex device. But often, these forms of support seem to come from different worlds. User interface designers, document designers, and researchers in both interface and document design share many goals, but are also separated by many barriers. In this book, user interface designers and documents designers from Microsoft Corporation and from Apple Computer, plus researchers from several universities try to bridge the gap between interface design and document design. They discuss opportunities for closer cooperation, and for more integrated and effective help for users of modern technology. Keywords: Man Machine Interaction; User Interface Design; Online Help Design; Document Design; Information Design; Visual Communication; Technical Communication; Gerontechnology Target group: user interface designers, manual designers, designers of instructions for use, interaction researchers, information designers, document designers
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Answer Wizard Apple Computer Apple Guide AppleCD AppleScript application Bouma Bouwhuis buttons Carroll cognitive communication protocol complex cursor decline design and document device model dialog boxes digital document display document design Eindhoven Eindhoven University elderly users environment example feedback figure focused folder action Gerontechnology graphic graphic tablet help content help functions help system help topic human icons increasing integration interaction Internet keyboard learning logogram Mac OS Setup manual memory aid mental model menu Microsoft minimalist instruction MS-Office navigation older citizens older users online help paper documents perceptual perform picture presbycusis printed problems procedures product interface product user interface psychology questions real-world goals remote control screen Setup Assistant solution specific speech steps technical University of Technology usability testing user interface design user interface elements user's visual functions window words writing