Internal Consulting for HRD Professionals: Tools, Techniques, and Strategies for Improving Organizational Performance

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Irwin, 1994 - Business & Economics - 196 pages
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A how-to guide for making the transition to the often unfamiliar turf of internal consultant. By explaining everything the internal consultant needs to know-from an overview of his or her role in the organization to a problem solving process that improves performance and quality and helps manage change-this road map to positioning an HRD professional or department as a valuable resource covers: the knowledge, skills, and attitudes required and expected of internal consultants; how to build positive client (employee) relationships; how to make the transition to nontraditional or nonclassroom training; how to keep your interanl consulting efforts aligned with organizational strategic goals and objectives.

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Activities of Internal Consultants

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About the author (1994)

Gilley teaches organizatinal and human resource development at Western Michigan University.

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