International Business Etiquette: What You Need to Know to Conduct Business Abroad with Charm and Savvy. Europe

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Authors Choice Press, 2004 - Business & Economics - 268 pages
Concise, to-the-point advice about the best ways to conduct business through EuropeInternational Business Etiquette: Europe shares the do's and don'ts of interacting with individuals in every country throughout Europe. Each of the 25 country-specific chapters begins with a summary of statistics. What follows are countless tips about what to do and when to do it, whether you are interacting with your international client for the first time or the fourth time. Each chapter closes with "Whatever you Do...Don't" tips for avoiding the most commonly made faux pas for both business and leisure travelers.Topics Include:
  • Business attire and business card etiquette.
  • Business entertaining/dining and conversation.
  • Gestures, public manners, and gift-giving.
  • Meeting and seating etiquette.
  • The importance of punctuality.
  • Tips on proper gratuities and toasting etiquette.
  • What to do when you are invited to a home.
  • Women in business.

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About the author (2004)

Ann Marie Sabath is president of At Ease Inc., a nationally recognized protocol and etiquette firm. She has trained more than 90,000 individuals at companies such as Fidelity Investments,, CVS Pharmacy/Caremark, Deloitte & Touche, Baird Investments and Marriott International. The first and second editions of Business Etiquette have been recognized by the Oprah Winfrey Show, the New York Times, Entrepreneur Magazine, the Seattle Times, and the Cincinnati Enquirer, among many other newspapers, radio and television stations. Sabath has been profiled in a wide variety of media, including Forbes, the Wall Street Journal and USA Today. She divides her time between New York and Cincinnati.

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