Interpersonal Communication, Fourth Edition, by Sarah Trenholm and Arthur Jensen interweaves current research and theory with the skills needed to communicate effectively in today's complex and diverse "global village." This bestseller explains the principles and theoretical underpinnings of interpersonal communication while enriching readers' everyday interactions with new interpersonal skills. The authors' five-point model of communication competence focuses on the keys to becoming a better communicator. Introduced in the first chapter and employed throughout the book, this useful model emphasizes how communication constructs relationships and how relationships in turn encourage or constrain communication practices. Every chapter contains fascinating applications of communication practices. Drawn from anthropology, ethnology, history, psychology, and popular culture, these applications illustrate how the information and skills needed for effective interpersonal communication can enrich people's enjoyment of most of life's activities.
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Introduction Communication and Competence
Contents In Brief
A Model of Communicative Competence
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ability American attitudes behavior believe chapter cial close cognitive communica communicative competence conflict context conversation couples cues culture defined describe develop discussion dyads effective emotional ence episodes example express feel friends friendship gender goals human identify identity important individual influence inter interac interaction interpersonal communication interpersonal relationships interpretive intimacy involved kind Kinesics language listening look meaning ment munication negative negotiation nonverbal codes nonverbal communication norms other's parents partner patterns Paul Ekman perceive perceptions person play problems prototype proxemics rela relational messages relationship response rituals role competence romantic romantic love rules Samovar Sapir-Whorf hypothesis schismogenesis script self-concept self-perception theory sense ship situation skills social social cognition someone sonal speech acts strategies style talk tell tence theory things tion tional tionships tive types understand values verbal women