Interpersonal skills and communication: apprentice related training module
Conserva, Inc., 1982 - Family & Relationships - 34 pages
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60 minutes answer at least Answer the following apprentice ask clarifying questions asking questions asking the question Attending avoid distractions Basic behavior booklet capacitor Chapter Overview Purpose check your answers communication process Communication Requirements communication skills consider conversation convey convictions and biases critical emotion Examples and Applications Exercises Answer explain factors feel fifteen-minute paper-and-pencil test following questions future tense hear important improving listening indicate ineffective listening interpersonal communication Interpersonal Skills involved main idea maintaining eye contact meaning miss non-verbal communication non-verbal cues non-verbal message number of correct Overstimulation percent person phrases points predisposition for listening purpose and intent ques Question Question Question receive related subjects setting Remember Requirements and Components Responding score Self-Assessment Pretest Self-Test Exercises Skills and Communication solder speaker is saying speaking and listening spoken supervisor talking tense things tion two-way understanding is correct usually verbal voice tone words per minute