Interpersonal skills and communication: apprentice related training module
Conserva, Inc., 1982 - Family & Relationships - 34 pages
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60 minutes answer at least Answer the following apprentice ask clarifying questions asking questions asking the question Attending avoid distractions Basic behavior booklet capacitor Chapter Overview Purpose check the self-test check your answers communication process Communication Requirements communication skills consider conversation convey convictions and biases critical emotion Examples and Applications Exercises Answer explain factors feel following questions future tense hear illustrations and commit important improving listening indicate ineffective listening interpersonal communication involved main idea maintaining eye contact meaning miss non-verbal communication non-verbal cues non-verbal message number of correct percent person phrases points predisposition for listening purpose and intent ques receive related subjects setting Remember Requirements and Components Responding score Self-Assessment Pretest Self-Test Exercises Skills and Communication solder space the number speaker is saying speaking and listening spoken supervisor talking tense things tion two-way understanding is correct usually verbal voice tone words per minute