Introduction to Health Care Management

Front Cover
Sharon Bell Buchbinder, Nancy H. Shanks
Jones & Bartlett Learning, 2007 - Law - 470 pages
Introduction to Health Care Management is a concise, reader-friendly, introductory healthcare management book that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader's imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered.Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health.
 

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Contents

Chapter 1 Leadership
1
Chapter 2 Management and Motivation
23
Chapter 3 Organizational Behavior and Management Thinking
37
Chapter 4 Strategic Planning
59
The Quest to Achieve Quality
81
Chapter 6 Information Technology
137
Chapter 7 Financing Health Care and Health Insurance
155
Chapter 8 Managing Costs and Revenues
197
Chapter 10 The Strategic Management of Human Resources
265
Chapter 11 Teamwork
303
Chapter 12 Cultural Competency and Diversity
323
Chapter 13 Ethics and Law
343
Chapter 14 Fraud and Abuse
357
Chapter 15 Healthcare Management Guidelines and Case Studies
375
CASE STUDIES
383
INDEX
449

Chapter 9 Managing Healthcare Professionals
231

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