Introduction to Knowledge Management: Principles and Practice
Knowledge Management (KM) is a hybrid discipline, containing elements of social sciences, technology and business. KM focuses on creating and sharing knowledge. The discipline is a holistic system for management of intellectual capital, organization change, knowledge creation and sharing, for continuous improvement and innovation, and organizational learning, resulting in increased value creation. This symbioses of disciplines takes place within the organizations' vision, purpose and strategy. Introduction to Knowledge Management provides a strategic roadmap for knowledge management and teaches how to implement KM in a company, step by step.
ability able activities apply assets building Business Unit capable capture case-based reasoning challenge collaborative collaborative intelligence Communities of Practice company's competitive COPs core competency corporate CORPORUM data warehouse database decision decision-making document effective electronic elements employees environment experience transfer explicit knowledge facilitating Faros feedback Figure focus function fuzzy fuzzy set global hierarchies identify implementation important improvement and innovation individual information and knowledge infrastructure input intellectual capital intelligence interface Internet Intranet issue JIT-JE KM system knowledge management system Knowledge Room knowledge sharing knowledge-based economy layer learning organization life-long learning measurement MIMIR organization's organizational platform problem process owner production relevant information repository responsibility retrieval role search engines secure Server Service Unit solutions stakeholders Statoil strategy structure sub-processes T-Unit tacit knowledge task types understanding users value chain value creating processes value creation