ISO 9001:2000: A Practical Quality Manual Explained

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ASQ Quality Press, Jan 1, 2003 - Business & Economics - 282 pages

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About the author (2003)

Kevin R. Grimes is an ASQ member, and a Certified Quality Manager with over 30 years of experience as an industrial engineer in the United Kingdom, Hong Kong, Canada, and the United States. He has assisted numerous organizations in implementing ISO 9001, 9002, and the earlier Canadian equivalent. Grimes has worked with service, manufacturing, healthcare, government, and small business organizations to help them implement ISO 9000 and improve productivity in their operations

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