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CHAPTER TWO THE DECISION ENVIRONMENT
CHAPTER FOUR SERVICERELATED ISSUES
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administrative costs Allegheny County benefits community image contract control of transit cost savings County dedicated tax Department of Transportation diction driver quality drivers and mechanics environmental impact assessment factors federal funding Frank Press functions gional operator hiring interjurisdictional trips issues JUDITH KLEIN jurisdiction considers jurisdiction to provide jurisdiction's jurisdictions provide labor costs lower wages Manager Mass Transportation Administration minibuses Montgomery County motivation National Academy NCTRP NIGEL WILSON novice drivers operating costs PATRICIA McLAUGHLIN paying lower percent political politicians provide transit service provision of service provision of transit public transit reduce regional agency regional operator regional transit agency Regional Transportation District residents responsibility ridership serve service planning service quality shift from regional small buses smaller vehicles social-welfare goals standard buses synthesis take over bus taken into account Transit Authority transit operator transit system Transportation Research Board U.S. Department Urban Mass Transportation vanpool wage rates Washington Metropolitan Area WMATA