IT Procurement Handbook for SMEs

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BCS, The Chartered Institute, 2008 - Business & Economics - 208 pages
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Large organisations can suffer badly when IT procurement goes wrong, but for Small to Medium Enterprises (SMEs), it can be fatal. This handbook is specifically designed to help SMEs understand and manage that risk throughout the entire procurement process. Whether it is identifying the changing IT requirements of the business, evaluating potential suppliers or managing them once appointed, this handbook guides readers past the pitfalls, which so many other SMEs have fallen victim to, and which can often be very costly. The book is designed to be practical and provides a very hands-on approach to procurement with the use of checklists and sample templates
 

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Contents

Introduction
1
1 The Procurement Lifecycle
6
2 Managing a Procurement
19
3 Needs and Business Cases
33
4 Risk and Procurement
46
5 Bid Documentation
59
6 Bid Evaluation
74
7 Quality Assurance
90
9 Suppliers
124
10 Negotiation
139
11 Legal Issues
150
References and Further Reading
167
Useful Websites
169
Organisations List
171
Index
173
Back Cover
177

8 ITspecific Issues
100

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About the author (2008)

David Nickson has several years' experience in IT sales and procurement across a wide range of industries. He advises several leading blue-chip companies and has worked on projects for major IT suppliers including Compaq, Capita, and Siemens. He is the author of 6 books and over 200 articles, and writes extensively on IT procurement and other issues.

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