IT Procurement Handbook for SMEs

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BCS, The Chartered Institute, Feb 1, 2008 - Business & Economics - 208 pages
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A large organisation can suffer badly if it gets its IT procurement wrong. For a Small to Medium Enterprise (SME), it can be fatal. This handbook is the definitive guide for Small to Medium Enterprises looking to purchase IT products and services, covering everything involved in the procurement cycle, from identifying and managing the changing IT requirements of the business, through the evaluation and bidding process, to managing suppliers and the delivery of their IT products and services.
 

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Contents

Introduction
1
1 The Procurement Lifecycle
6
2 Managing a Procurement
19
3 Needs and Business Cases
33
4 Risk and Procurement
46
5 Bid Documentation
59
6 Bid Evaluation
74
7 Quality Assurance
90
9 Suppliers
124
10 Negotiation
139
11 Legal Issues
150
References and Further Reading
167
Useful Websites
169
Organisations List
171
Index
173
Back Cover
177

8 ITspecific Issues
100

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About the author (2008)

David Nickson has several years' experience in IT sales and procurement across a wide range of industries. He advises several leading blue-chip companies and has worked on projects for major IT suppliers including Compaq, Capita, and Siemens. He is the author of 6 books and over 200 articles, and writes extensively on IT procurement and other issues.

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