Job design in the federal establishment: a case study
Center for Quality of Working Life, Institute of Industrial Relations, University of California, 1977 - Business & Economics - 65 pages
What people are saying - Write a review
We haven't found any reviews in the usual places.
analysis and design approval authorizers journeymen beneficiary benefit authorizer Bureau of Retirement central Claims authorizers clerical employees clerical supervisors complexity computer memories computer programs cross-training Data Recorders decentralization design alternatives design team Employees felt experiment factors group feedback folders Francisco Program Center Generalist Approach grade levels group member Group structure higher level job Implementation individual jobs input interviews involved Job Design job rotation journeymen and trainees Key Variances mini-module modular organization module necessary non-modular organizational particular post-entitlement problems procedures process manager Product Approach product lines product work group promotional system proposed redesign request for payment responsible result Retirement and Survivors San Francisco Program skills Social Security Administration social support social system specialist Supvr Survivors Insurance tasks Team Leader technical analysis technical employees technical jobs technical system technicians tion Typist UCLA unit operation variety Western Program Center white-collar workers workload management