Key Concepts in Operations ManagementThis text provides informative, short introductions to the core concepts of Operations Management. This text contains more than 50 concept entries and is fully cross-referenced. An outstanding reference for Operations Management students at all levels.
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Contents
Introduction | |
The Operations Function | |
Operations | |
System | |
Output | |
Service Science | |
Customers | |
Technology | |
Work | |
Learning Curves | |
Outsourcing | |
Quality | |
Quality Management | |
Statistical Process Control | |
ISO 9000 | |
Six Sigma | |
Coordination | |
Planning and Control | |
Integration | |
Risk | |
Theory | |
Operations Strategy | |
Performance | |
Operations Strategy | |
Operations Strategy Process | |
Tradeoffs | |
Location | |
Capacity | |
Process | |
Layout | |
Technology Management | |
Flexibility | |
Real Options | |
Innovation Management | |
Managing Innovation | |
New Product Development | |
New Service Development | |
Platform | |
Process Management | |
Kaizen | |
Inventory | |
Inventory Systems | |
Material Requirements Planning MRP | |
JustinTime | |
Planning and Control | |
Forecasting | |
Aggregate Production Planning | |
Scheduling | |
Project Planning | |
Waiting Line Management | |
Reverse Logistics | |
Yield | |
Integrated Management Frameworks | |
Total Quality Management TQM | |
Throughput | |
Responsiveness | |
Timebased Competition | |
Lean | |
Agility | |
Supply Chain | |
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Common terms and phrases
achieved activities adoption aggregate production planning agility airline approach asset capacity capital cent co-ordination competitive compute concepts in operations context cost cycle demand demand chain management division of labour economic engineering example external performance facility factory Figure firm flexibility forecasting formulation framework function idea implementation industry initial innovation integration International Journal inventory management investment Journal of Operations Kaizen key concepts layout learning curves machine manufacturing ment method operations management operations strategy operations system organisational output outsourcing practice problem process management product breakdown structure production systems quality management queue real options requires result retail reverse logistics scheduling sector six sigma specialisation specific standard statistical process control supplier supply chain management task techniques theory of constraints tion tomers Total Quality Management trade-off variable workers workstation