Key Issues in Organizational Communication

Front Cover
Owen Hargie, Dennis Tourish
Routledge, Feb 24, 2004 - Business & Economics - 320 pages
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It is often said that the practice of management is in crisis, and that managers are now finding it harder than ever to develop strategies which withstand the shocks of the marketplace. This illuminating book cuts through these conflicting issues to show how organizational communication plays a vital role in confronting uncertainty.

Arguing that many managers fail to adequately consider the communication consequences of the decision making process and its impact on organizational effectiveness, Hargie and Tourish present here numerous organizational communication insights, and show how they reveal a way through these dilemmas.

Based on cutting-edge research findings and case studies, this book features contributions from the UK, USA, Canada, New Zealand and Norway, bringing multiple perspectives to this topical subject. The result is a comprehensive guide to organizational communication useful for managers, academics and students.

 

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Contents

Dennis Tourish and Owen Hargie
1
Dennis Tourish and Owen Hargie
17
Phillip G Clampitt and M Lee Williams
37
Communication and politicalprocess Patrick Dawson
60
The impact of technology upon organizations Paula OKane Owen Hargie and Dennis Tourish
74
Theodore E Zorn and James R Taylor
96
Towards an alternative perspective on fads in management Monica Rolfsen
113
Charmine Härtel Leigh Kibby and Michelle Pizer
130
Oluremi Ayoko Charmine Härtel Greg Fisher and Yuka Fujimoto
157
A communication theory perspective Stanley Deetz and Devon Brown
172
A key challenge for management decision making Dennis Tourish and Owen Hargie
188
Liberation or entrapment? Ashly Pinnington
205
Directions for critical inquiry and application Matthew W Seeger
220
Measuring and monitoring organizational communication Owen Hargie and Dennis Tourish
234
References
252
Index
295

A key cocktail Harald Valås and Olav Sletta
144

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About the author (2004)

Dennis Tourish is Professor of Communication at Aberdeen Business School in the Robert Gordon University.
Owen Hargie is Professor of Communication at University of Ulster, and Adjunct Professor at the Norwegian University of Science and Technology.

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