Know-how: The 8 Skills that Separate People who Perform from Those who Don't

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Random House Business, 2008 - Executive ability - 290 pages
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In this ground-breaking new book, Ram Charan, co-author of the bestselling Execution, redefines leadership by focusing on eight specific practical skills that, if mastered, are guaranteed to bring success.

1. Positioning - formulating a clear central idea that chimes with your customers' desires and allows the business to be profitable.
2. Detecting patterns - recognising key variables that may create barriers to growth.
3. Managing the social system - influencing the workplace environment so that people can pull together and make the right decisions at the right time.
4. Selecting (and deselecting) people - spotting talent, and making the change when the fit isn't right.
5. Leading your management team - trusting, and inspiring, an effective team of managers.
6. Setting goals - deciding what the business can achieve.
7. Setting priorities - assessing the actions that need to be taken in order to meet your goals.
8. Dealing with external parties - making sure that outside power groups beyond your control do not affect your business unduly.

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About the author (2008)

Ram Charan is a highly acclaimed business advisor, speaker and author, well-known for his practical real world perspective and famous for his uncanny ability to help business people solve their toughest problems. He was a Baker Scholar at HarvardBusinessSchool where he earned his MBA with distinction, as well as his DBA. He is a frequent contributor to Fortune magazine and Harvard Business Review. His articles have also appeared in the Financial Times, Strategy + Business and Director's Monthly. He is also the co-author of Execution and Confronting Reality.

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