Knowing in Organizations: A Practice-based Approach

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Davide Nicolini, Silvia Gherardi, Dvora Yanow
M.E. Sharpe, 2003 - Business & Economics - 272 pages
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This book explores the relationship among knowing, learning, and practice in the development of organizational knowledge. Scholars and practitioners from the U.S. and abroad focus on organizational learning as a collective, social, and not entirely cognitive activity. These experts represent a wide range of disciplinary backgrounds (including management, IT/collaborative technology, sociology, psychology, and political science) and research traditions (symbolic interaction, activity theory, and actor network theory). They explore the implications for research and intervention growing out of the notion that organizational knowledge cannot be conceived as a mental process residing in members' heads, but rather as a form of social expertise, in which learning is situated in the historical, social, and cultural contexts in which it takes place. Their work provides a fresh, authoritative, and challenging look at the changing field of organizational learning that will be equally useful in any advanced level course in which knowledge management is a central concern.
 

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Contents

I
3
II
32
III
53
IV
76
V
100
VI
126
VII
151
VIII
187
IX
204
X
225
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About the author (2003)

Silvia Gherardi is Professor of the Sociology of Work at the University of Trento in Italy.

I am interested in general in the communication of meaning in organizational and policy settings. Present research includes comparative immigrant and integration policies, Dutch race-ethnic category-making, reflective practice and practice studies, science museums and the idea of 'science, ' and US Institutional Review Board and other research regulatory policies and practices.

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