Knowledge, Groupware, and the Internet
David Elliott Smith
Routledge, 2000 - Business & Economics - 353 pages
Knowledge, Groupware, and the Internet details the convergence of modern knowledge management theory and emerging computer technologies, and discusses how they collectively enable business change and enhance an organization's ability to create and share knowledge.
This compendium of authoritative articles explains the relationship between knowledge management and two major technologies enabling it: Groupware and the Internet. These critical technologies help an organization evolve from individual to group knowledge, quickly make tacit knowledge explicit, and enable people to use and apply this knowledge. Knowledge, Groupware and the Internet helps readers understand how to unite the people and technologies that define effective knowledge management.
Unites knowledge management and principle enabling technologies
Helps readers create powerful and practical knowledge management strategies
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Part II The Technical Enablers
Part III The Effects in Organizations
Part IV Knowledge Groupware and the Internet In Practice
activities advanced information technologies agents alliance American parent behavior collaboration communication mode communication technologies communities of practice Computer Supported Cooperative computer-assisted communication concept coordination CSCW culture decision DeSanctis desk discussion documents editors effective environment example experience expert systems explicit knowledge factors firms focused Fulk functions groupware applications Harvard Business School implementation important individuals inﬂuence information systems innovation intellectual capital interaction Internet involved Japanese John Seely Brown knowl knowledge management Lotus Notes Management Review ment Motorola Nonaka observed organization organization’s organizational design organizational knowledge creation organizational learning participants partner patterns performance perspectives potential Press problem Profiling Proposition redundancy reﬂect relationship reporting repository role Science self-organizing senior management shared skills social context Statewide strategy structure tacit knowledge TeamRoom theory tion tional top management University users York