Knowledge Management and Virtual Organizations

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Yogesh Malhotra
Idea Group Inc (IGI), Jan 1, 2000 - Computers - 390 pages
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Based on the completion of the latest knowledge, research and practices, Knowledge Management and Virtual Organizations synthesizes the latest thinking in knowledge management with the design of information technology and the Internet-enabled new organization forms. The major emphasis of this exciting book is on knowledge management, virtual organizations and teams, and success factors for knowledge management and virtual organizations.
 

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Contents

Knowledge Management and New Organization Forms A Framework for Business Model Innovation
2
The KnowledgeBased View KBV of the Virtual Web the Virtual Corporation and the NetBroker
20
Implementing Virtual Organizing in Business Networks A Method of InterBusiness Networking
43
Interorganizational Knowledge Management Some Perspectives for Knowledge Oriented Strategic Management in Virtual Organizations
63
Computer Mediated Interorganizational Knowledge Sharing Insights from a Virtual Team Innovating Using a Collaborative Tool
84
The Glue That Binds Creative Virtual Teams
101
Using Patterns to Capture Tacit Knowledge and Enhance Knowledge Transfer in Virtual Teams
124
Managing Knowledge for Strategic Advantage in the Virtual Organisation
144
Role of Organizational Controls in Knowledge Management Is Knowledge Management Really an Oxymoron?
245
Beyond Customer Knowledge Management Customers as Knowledge CoCreators
258
Knowledge Management The Second Generation Creating Competencies Within and Between Work Communities in the Competence Laboratory
282
Success Factors in Leveraging the Corporate Information and Knowledge Resource Through Intranets
306
Creating KnowledgeBased Communities of Practice Lessons Learned from AMSs Knowledge Management Initiatives
321
Knowledge Acquisition and Management Perspectives Strategic Implications and Extensions to the Virtual Setting
333
Knowledge Needs of SelfOrganized Systems
350
Information Quality and Its Interpretative Reconfiguration as a Premise of Knowledge Management in Virtual Organizations
365

Virtual Organizations That Cooperate and Compete Managing the Risks of Knowledge Exchange
162
Knowledge Management and Organization
181
Becoming KnowledgePowered Planning the Transformation
196
Integrated Analysis and Design of Knowledge Systems and Processes
214
About the Authors
380
Index
387
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Page ix - Most of the authors of chapters included in this book also served as referees for papers written by other authors.
Page 7 - Expert systems can deliver the right information to the right person at the right time if it is known in advance what the right information is, who the right person to use or apply that information would be, and, what would be the right time when that specific information would be needed.

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About the author (2000)

Yogesh Malhotra a professor of E-Business and Knowledge Management at Syracuse University, has also taught at Carnegie Mellon University, University of Pittsburgh and Florida Atlantic University. As a global thought leader on Knowledge Management and E-Business, he has delivered recent invited keynotes to CIOs in Government of Mexico, hi-tech entrepreneurs and professionals network based in Silicon Valley, Baldrige Quality Award winning U.S. corporations, and global corporate executives at most prestigious industry conferences. He is an invited contributing editor and founding member of the GIIs Standard for Internet Commerce and has served on Knowledge Management advisory panels for Arthur Andersen managing partners and Government of Netherlands and as council partner of U.S. Federal Governments Inter-Agency Best Practices Council. He is the lead author of two books Knowledge Management and Virtual Organizations and Knowledge Management for Business Model Innovation, has published in numerous leading scholarly and practitioner journals, and presented at leading world-class conferences. He serves as an editor and reviewer for leading information technology publications, is frequently interviewed by the worldwide business and technology media, and is included in the millennium edition of Marquis Whos Who in the World. Over the last 18 years, his worldwide professional experience has primarily focused on design, development and strategy for large-scale information technology and engineering systems with Fortune 100 companies, global multinationals and Internet startups. His credentials include Bachelor of Engineering, magna cum laude; MBA, summa cum laude with Phi Kappa Phi and Beta Gamma Sigma honors and Ph.D. in Business Administration with Beta Gamma Sigma honors from the University of Pittsburgh. He is a Certified Computing Professional of the Institute for Certification of Computing Professionals, a Chartered Engineer and life member of The Institution of Engineers, and award-winning member and doctoral consortium fellow of the Academy of Management.

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