Knowledge Management in Tourism: Policy and Governance Applications

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Eduardo Fayos-Sola, Joao Albino Matos de Silva, Jafar Jafari
Emerald Group Publishing, Dec 11, 2012 - Business & Economics - 350 pages
Sixty years after its birth, contemporary tourism is at crossroads. It has grown to become a key element of economic well-being, but it is threatened and threatening. Its enemies are congestion, destruction of natural and cultural environments, and social unrest. However, it also contributes its fair share to these evils. How can tourism really become a fulcrum for development and sustainability in the 21st century? This is a matter of crucial importance for entrepreneurs, governments, and civil society stakeholders, and Knowledge Management in Tourism: Policy and Governance Applications provides these key players with answers and queries, and above all with the strategic tools to understand and act. Knowledge Management in Tourism: Policy and Governance Applications is an indispensable instrument for everyone interested in the theory and practice of this very important human pursuit: the quest for effectiveness, efficiency, and equity of tourism activities in helping build the future of mankind.
 

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Contents

1 TOURISM FOR DEVELOPMENT
3
A VIRTUAL CONSENSUS BUILDING APPROACH
33
COMPETIVENESS AND SUSTAINABILITY
55
A SOCIAL CAPITAL STUDY
77
THE UNWTO VOLUNTEERS PROGRAM
95
CONCEPT TEST IN SOUTH AFRICA
115
INNOVATION AND TOURISM
129
8 CLIMATE CHANGE SUSTAINABILITY AND TOURISM
153
GUIDELINES FOR IMPLEMENTATION
221
CASE OF COSTA SMERALDA ITALY
243
RURAL MARGINAL AREAS IN EUROPE
265
INTEGRATION PERSPECTIVES
283
ENTREPRENEURIAL ATTITUDES
301
UNDERSTANDING AND ENACTING THE STRATEGIC ROLE OF TOURISM
323
REFERENCES
347
ABOUT THE AUTHORS
401

THE ROLE OF CHILEAN TOURISM GOVERNANCE
175
TOURISM ADAPTATION IN KIRIBATI AND TUVALU
193
11 ACCREDITING SUSTAINABLE EVENT PRACTICE
209

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University of Wisconsin-Stout

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