Knowledge - Sensemaking and knowledge generation in a complex world: Knowledge Management revisited
Scientific Essay from the year 1998 in the subject Business economics - Business Management, Corporate Governance, The Open University (Open University Business School), course: Managing Knowledge, language: English, abstract: In order to facilitate the knowledge gathering in that team environment, it needs to be put more focus onto supporting technologies. Here, one technology alone does not work to get across the entire sensemaking circle with its components information gathering, analysis, synthesis, information sharing and reuse. A good mix and match from a cost-benefit situation is e-mail and/or Lotus Notes together with telephone conferences. Anyway, in order to understand each other’s roles and responsibilities and to facilitate the social context-stting that typically goes away with locally dispersion, an initial or timely recurring face-to-face meeting is of high value-add.
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analysis asynchronous benefits body language Bookmarks browser Collaboration technologies collaboration tools communication coordination Cross reference tables cycle and Sensemaking different phases documents e-mail Enablers face meeting face to face face-to-face meeting fluctual German National Library GRIN High costs i.e. Lotus individual Information gathering Information Sharing Information synthesis information technology Internet team KNOWLEDGE HAS VALUE Knowledge management knowledge technologies Kolb’s learning cycle limited add-on locally dispersed Lotus Notes calendar Lotus Notes Database Lyceum Mainz meaningful means of collaboration Mindmapping Needs discipline oneselves other’s role overview platform publishing Re-Use Reception quota same-site team search engine Sensemaking and knowledge sensemaking process Sensemaking tasks setting up meetings shared databases SMCR sociocultural context sources Specific costs/benefits strategies summary supportive means task that needs task Tools team building process team needs Technologies needed teleconference telephone conference topic understand each other’s usage value add virtual meeting virtual team web browser Word processor www.GRIN.com