Law Office Skills

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Cengage Learning, 2003 - Business & Economics - 274 pages
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This book is a survival kit for anyone new to the legal arena. It teaches students what it means to dress, act, and behave professionally. How to use the phone, voice mail, and e-mail effectively and professionally. It explains how to efficiently manage their time. Demonstrates common billing practices and the mechanics of timekeeping, the mechanics of opening and organizing files, the mechanics of organizing documents, and the mechanics of docket control systems. Teaches how to cope with the realities of office politics and how to work effectively with ‚€œchallenging‚€ clients, attorneys, and staff. Practicality is the cornerstone of this text. Students who use this text should be better prepared to work as paralegals and generally more useful to employers than those who do not.
 

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Contents

Telephone Etiquette
29
Time Management
57
Timekeeping and Billing
93
File Management
119
Document Management
147
Chapter Docket Control
175
Office Politics
197
Human Dynamics in a Law Office
221
Appendix Supplemental Reading
251
Index
267
Copyright

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About the author (2003)

Dr. Linda L. Edwards was an attorney and author, having written or co-written seven textbooks in the legal assistant field. She was an instructor in the Justice and Legal Studies Department at Phoenix College for 24 years until her retirement in January 2001. During her tenure as program director, she was responsible for creating dozens of new classes in both legal assisting and criminal justice.

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