Leading Change: A Guide to Whole Systems Working

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Policy Press, 2003 - Business & Economics - 207 pages
There is continuing government pressure on public services to 'reform' and change. Expectations of new forms and standards of delivery, joined-up practice and the re-connection of services to users are high. Unfortunately, many policy makers have become dangerously reliant on mechanistic top-down audit and inspection regimes as the means of implementation.This book sets out to redress the balance. It argues powerfully that whole systems approaches are required to lead the changes towards the demands for new service configurations, partnership working and local and neighbourhood governance. The book outlines the theory behind whole systems development and gives good practice guidance on how to effectively develop 'systems' to improve joined-up working.

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Contents

two How do we put these fine words into action? An overview of whole
19
three The emerging practice of whole systems development
39
keeping the big picture in view
57
Copyright

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About the author (2003)

Margaret Attwood, Whole Systems Development, Mike Pedler, Whole Systems Development, Sue Pritchard, Whole Systems Development and David Wilkinson, Whole Systems Development

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