Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless Healthcare
DELIVER FASTER, BETTER, AND CHEAPER HEALTHCARE IN AS FEW AS FIVE DAYS
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Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, Flawless Healthcare explains how to use tested Lean Six Sigma methods and tools to rapidly improve hospital operations and quality of care and reduce costs. These proven strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality. The trail of billing and collections is also followed to discover and eliminate cash flow leaks. This practical guide emphasizes both the clinical and operational sides to reduce the "three demons of quality"--delay, defects, and deviation. Real-world case studies from major hospitals illustrate successful implementations of Lean Six Sigma.
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Chapter 3 Simple Steps to a Better Hospital
Chapter 4 Reducing Defects with Six Sigma
Chapter 5 Simple Steps to a Cheaper More Profitable Hospital
Chapter 6 Six Sigma for Hospitals
Chapter 7 Excel Power Tools for Lean Six Sigma
Chapter 8 Is There an Improvement Project in My Data?
Chapter 9 Sustaining Improvement
Chapter 10 LaserFocused Process Innovation
Chapter 11 Statistical Tools for Lean Six Sigma
Chapter 12 Implementing Lean Six Sigma in Hospitals