Learning to fly: practical lessons from one of the world's leading knowledge companies

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Capstone, 2001 - Business & Economics - 220 pages
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Learning to Fly 'Deliver more, and do it with fewer resources.' Isn't that the productivity challenge that everyone in business is facing today? A key way to achieve this is by sharing know-how - by using and adapting what someone else has already learned. Many people know instinctively they should be doing this, but struggle to know how to get started. Today, no one is, nor can be, an expert in everything. In every challenge, it is easy to feel that you don't know enough to keep up with the accelerating pace of change inside our organizations, let alone the world outside. Start with the assumption that somebody somewhere has already done what you are trying to do. How can you find out whom, and learn from them? Learning to Fly shows exactly how to put theory into practice, sharing the tools used and the experience and insights gained by two leading knowledge management practitioners. In Learning to Fly Chris Collison and Geoff Parcell share their experiences from BP, one of the world's leading knowledge organizations. It is a practical, pragmatic workbook packed with hints and tips to help managers put knowledge management into action immediately.

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Contents

Leveraging What Weve Learned
10
The Holistic Model its More than the Sum of the Parts
27
Getting the Environment Right
41
Copyright

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About the author (2001)

Chris Collison leads BP’s efforts in knowledge technology and personal productivity. He has presented BP’s knowledge management story to audiences around the world, participating at major international conferences in five continents, as well as working with government departments and business leaders from other organizations. He has been the author or contributor to many articles in specialist knowledge management publications, as well as broadsheets such as the Financial Times and Daily Telegraph. Geoff Parcell is a practitioner. He has a wealth of experience gained from a diverse career in BP that has taken him from Vietnam to Brazil, from geophysicist to facilitator. A core member of BP’s knowledge management team during the late 90s, he now leads a company-wide initiative for excellence in operations, truly embedding knowledge management in operational activities.