Let's talk quality: 96 questions you always wanted to ask Phil Crosby

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McGraw-Hill, 1989 - Business & Economics - 208 pages
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Based on the questions raised by executives and managers attending sessions at Crosby's Quality College, Let's Talk Quality tells how to form a total corporate commitment to quality.

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Let's talk quality: 96 questions you always wanted to ask Phil Crosby

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Crosby, author of Quality Is Free: The Art of Making Quality Certain ( LJ 2/15/79) and Quality Without Tears: The Art of Hassle-Free Management ( LJ 4/1/84), has another book on the topic. This book ... Read full review

Contents

The Quality Revolution at Home and Abroad
11
Toward a Mature Philosophy
43
Toward a Workable Quality
99
Copyright

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