Let the Seller Beware!: The Complete Consumer Guide to Getting Your Money's Worth

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Collier Books/Macmillan Pub. Co., 1990 - Business & Economics - 242 pages
Explains how to demand complete customer service from airlines, hotels, public utilities, car rental agencies, insurance agents, or other businesses, and includes suggestions for telephone calls and letters of complaint

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Let the seller beware!: the complete consumer guide to getting your money's worth

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Many who have experienced the frustration of a faulty appliance, a utility overcharge, or a perpetually malfunctioning car have concluded that you can't fight the system. Not so, says Portnoy, head of ... Read full review

Contents

Why I Became an Expert at Revenge
1
The Brick Wall and the Corporate Shell
7
Piercing the Corporate Shell
23
Copyright

14 other sections not shown

Common terms and phrases

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