Letter perfect: how to write business letters that work

Front Cover
Van Nostrand Reinhold, Feb 1, 1982 - Business & Economics - 224 pages
Advice on letter writing for businessmen includes examinations of organization, techniques of persuasion, use of humor, and replying to the complaints of customers

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Contents

to people Any type of business letter is more compelling
14
MAKE YOUR LETTERS FLOW SMOOTHLY
25
CAPITALIZE ON A YES
41
Copyright

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