Life Would Be Easy If It Weren't for Other People
This book will help the reader recognise and correct patterns of communication and behavior which, left unchecked, can be very destructive to relationships with family, friends, children, co-workers and bosses.
The authors outline the four basic communication/behaviour patterns: aggressive, passive and passive-aggression; and describe in detail what each `look like' in the home. Workplace with children.
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9 The Good News and Bad News
2m The Basics
Dealing With the Aggressive Person
Path of Least Resistance
7 Dealing With the Passive Person
9 Dealing With the PassiveAggressive Person