Linking Learning and Performance

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Butterworth-Heinemann, 2002 - Business & Economics - 276 pages
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While return-on-investment measurement programs have gained wide acceptance and popularity over the last few years, two key components to successful program evaluation are often neglected: learning and performance evaluation.

This book provides a step-by-step approach for developing learning and performance measures and a method for analyzing and reporting results. The easy to use format serves as a quick reference featuring the necessary checklists to evaluate the situation and tools for immediate application in a number of organizational settings sales, leadership, and technical. It will prove an invaluable resource for anyone involved in training, HRD, human resource measurement and evaluation, and performance improvement.

provides a step-by-step approach for developing learning and performance measures and a method for analyzing and reporting results

A new addition to the highly successful Improving Human Performance Series

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About the author (2002)

With more than seventeen years of experience working in behavioral analysis, systems engineering, and the communications field, Toni Hodges managed measurement and evaluations for the Verizon Workforce Development Group and established corporate standards and policies for HRD program evaluations. She conducts workshops on the latest evaluation techniques and ROI measurement programs worldwide. She is President of the ROI Network and received the 2000 Practitioner of the Year Award from that group. Toni has authored many articles and edited a casebook on ROI Analysis called Measuring Learning and Performance (ASTD In Action Series, 1999.)

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