Listen Up: What You've Never Heard About the Other Half of Every Conversation: Mastering the Art of Listening

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Macmillan, Oct 5, 2001 - Self-Help - 224 pages
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People-oriented listeners quickly notice other people's moods and feelings.

Action-oriented listeners help others focus on what's important.

Content-oriented listeners are good at looking at all sides of an issue.

Time-oriented listeners give cues to others when time is being wasted.
 

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Contents

How Listeners Control
1
How Each of Us
19
How to Adapt
39
Exploring and Overcoming Obstacles
55
Limited Energy Supply
67
Damages Relationships
85
Good Listeners Are Always in Demand
105
How Men and Women Listen Differently
123
Listening to Children Teens and the Elderly
143
How Speakers Can Hold Interest and Attention
155
Giving and Receiving Feedback
169
To Contact the Authors
185
Index
191
Copyright

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About the author (2001)

Larry Barker, Ph.D, and Kittie Watson, Ph.D., are internationally recognized social science researchers who have been studying listening styles and habits for more than twenty years. They have taught at Purdue, Florida State, and Auburn Universities, and Auburn and Tulane Universities, respectively. Through their firms, SPECTRA, Inc., and Innolect, they coach Fortune 100 companies, small businesses , and government agencies on how to increase their effectiveness through better listening.

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