Listening & Caring Skills: A Guide for Groups and Leaders
The secret to leadership and transformation of a group--or of another person--is the quality of the relationship one person has with another. The effective group leader or counselor will be the person who learns how to listen to other people. By studying and employing listening skills, church leaders will engage others more compassionately, allowing them to feel that their needs are being met. These skills can be used with persons who are terminally ill, inactive at church, going through a divorce, in a family with a severely ill person, unemployed, seeking a new church, grieving, traumatized by catastrophe, going through teenage adolescence, in marriage counseling, or leading a ministry team.
John Savage offers eleven specific and teachable listening skills for improving relationships among those who do ministry in small-group settings or when offering counsel to others. The skills are taught through oral exercises and unfailingly helpful examples from actual congregational situations. The skills include paraphrasing, productive questions, perception check, expression of feelings and emotions, fogging, negative inquiry, behavior description, and story listening.
What people are saying - Write a review
Goes well beyond "active listening" to encouraging and actually hearing the other person's story. Teaches how to set aside one's own agenda and then points out what one can hear when one is truly listening. This book revolutionized the way I listen. Read full review
I was fortunate enough to attend one of John's courses where these skills were presented. It was a life changing experience for me.
When John published this book I purchase 4 copies. One for my wife and me and the others for my 3 children.
This book is a wonderful how-to guide to in-depth listening. To get the most out of the book I believe that it is best to read and discussed in a group setting. At a minimum, at least two people should read each skill, discuss it and then practice the skill on one another.
This book is my reference and I use it regularly to refresh my skills.
Expression of Feelings and Emotions