Listening & Caring Skills: A Guide for Groups and Leaders

Front Cover
Abingdon Press, Sep 1, 2010 - Religion

The secret to leadership and transformation of a group--or of another person--is the quality of the relationship one person has with another. The effective group leader or counselor will be the person who learns how to listen to other people. By studying and employing listening skills, church leaders will engage others more compassionately, allowing them to feel that their needs are being met. These skills can be used with persons who are terminally ill, inactive at church, going through a divorce, in a family with a severely ill person, unemployed, seeking a new church, grieving, traumatized by catastrophe, going through teenage adolescence, in marriage counseling, or leading a ministry team.

John Savage offers eleven specific and teachable listening skills for improving relationships among those who do ministry in small-group settings or when offering counsel to others. The skills are taught through oral exercises and unfailingly helpful examples from actual congregational situations. The skills include paraphrasing, productive questions, perception check, expression of feelings and emotions, fogging, negative inquiry, behavior description, and story listening.

 

What people are saying - Write a review

User Review  - John Madvig - Christianbook.com

Goes well beyond "active listening" to encouraging and actually hearing the other person's story. Teaches how to set aside one's own agenda and then points out what one can hear when one is truly listening. This book revolutionized the way I listen. Read full review

User Review - Flag as inappropriate

I was fortunate enough to attend one of John's courses where these skills were presented. It was a life changing experience for me.
When John published this book I purchase 4 copies. One for my
wife and me and the others for my 3 children.
This book is a wonderful how-to guide to in-depth listening. To get the most out of the book I believe that it is best to read and discussed in a group setting. At a minimum, at least two people should read each skill, discuss it and then practice the skill on one another.
This book is my reference and I use it regularly to refresh my skills.
Alan Cox
 

Contents

HOW MINISTRY TEAMS CAN USE THIS BOOK
7
Paraphrase
23
Productive Questions
29
Perception heck
39
Expression of Feelings and Emotions
49
Eogging
57
Negative Inquiry
63
Behavior Description
69
Story Listening
77
Story Polarization Listening
101
life Commandments
117
Ihe linguistic Bridge
141
INDEX
150
Copyright

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About the author (2010)

John Savage, an ordained United Methodist minister, is president of L.E.A.D. consultants in Ohio, a leadership, education, and development training firm with more than 2,400 trainers throughout 13 countries.

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