Living with Complexity

Front Cover
MIT Press, Oct 29, 2010 - Technology & Engineering - 312 pages
1 Review
If only today's technology were simpler! It's the universal lament, but it's wrong. In this provocative and informative book, Don Norman writes that the complexity of our technology must mirror the complexity and richness of our lives. It's not complexity that's the problem, it's bad design. Bad design complicates things unnecessarily and confuses us. Good design can tame complexity.Norman gives us a crash course in the virtues of complexity. Designers have to produce things that tame complexity. But we too have to do our part: we have to take the time to learn the structure and practice the skills. This is how we mastered reading and writing, driving a car, and playing sports, and this is how we can master our complex tools. Complexity is good. Simplicity is misleading. The good life is complex, rich, and rewarding -- but only if it is understandable, sensible, and meaningful.
 

What people are saying - Write a review

User Review - Flag as inappropriate

in the library via pdf 7 day view

Contents

1 Living with Complexity
1
2 Simplicity Is in the Mind
33
3 How Simple Things Can Complicate Our Lives
63
4 Social Signifiers
89
5 Design in Support of People
111
6 Systems and Services
143
7 The Design of Waits
183
8 Managing Complexity
221
9 The Challenge
253
Notes
267
References
275
Acknowledgments
285
Index
287
Copyright

Other editions - View all

Common terms and phrases

Bibliographic information