Major Appliance National Service Price Guide
Appliance University, 2005
The Major Appliance Service National Price Guide provides technicians a national standard guide for pricing labor and parts.
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This looks like a scam by a lawyer. There should be a disclaimer that the word 'National' does not imply that the pricing is done by an agency of the US. Additionally, why should a technician come up with the pricing of parts he does not manufacture? Is this so-called "National Guide" available anywhere so that public can access, even online?