Make Difficult People Disappear: How to Deal with Stressful Behavior and Eliminate Conflict
Save your organization by building the skills to deal with difficult people
We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior.
This book serves to change the mindset and behavior of people who deal with difficulty on a regular basis.
Complete with a step-by-step action plan, Make Difficult People Disappear serves to replenish your confidence and build skills in leading those who until now you didn't know how to manage and felt there was no choice but to continue to deal with or ignore.
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SHIFTS in Your Expectations
LABELS That Actually Make Sense
MAPS Showing Where Others Can
PRAISE without PomPoms Unless Thats
CLUES ThatYou Can Finally Hear
HOPE in What Others Intend Despite
HABITS That Help You Be You