Make More Donuts!
This is the story about a fictitious donut factory where all they do is make donuts. The production manager, a curious fellow with an even curious-er name -Mr. Sales Manager, is in charge of collecting the donuts and taking them to his regional manager, who then passes them on to the factory owner.
One day Sales Manager's boss came to him with a direct order - "Sales...you have to make more donuts!" In fact they wanted Sales to make twice as many donuts, without adding staff or any other support (sound familiar?).
Well like most people, Sales Manager was stressed about how this was going to happen. But like a good soldier he went to work trying to make it happen, but nothing worked. Until one day a savior arrived with a different approach to making more donuts.
This is the story of that stranger and how his unique and simple ideas transformed the life of one Sales Manager, and helped him achieve his goals!
Perhaps you know a Sales Manager in your life who could use the same ideas to create more dough!
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The Brutal Production Meeting
The Savior to the Rescue
The Donut Making Process 20
Selling the Process to the Donut Makers 25
The Changes Begin to Show 33
The Power of Managing With Glass Silos 39
Dealing With Donutage 45
Mr Chise Says Goodbye 50
The 10 Essential Steps to Making More Donuts Forever 53
achieve best practices process Chapter Chise asked clogs Collecting What Comes consultant create more donuts create the right Creating More Dough cricket cubicle custom plans dealing with donutage DM's donut collector donut factory donut makers donut making process donut production Eeyore eye contact feel following the process Fran asked Fran Chise Fran gave Fran stood Fran took Fran's funnels glanced glass silos goal going Greg Bennett happen honor identified a championship individual John Kaity knew level of success looked mean meeting metal silos negative outcome thinking pipeline pretty production floor production manager questions quick notes regional manager right things sabotaging sense sip of tea someone spin the silos stages started struggle sun block sure talking tell thank thought top management Well...yeah win a championship win the championship yellow pad