Make Talent Your Business: How Exceptional Managers Develop People While Getting Results

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Berrett-Koehler Publishers, Jun 6, 2011 - Business & Economics - 210 pages
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Despite considerable investment in resources and tools, many companies struggle to meet the demand for the talent they require. Make Talent Your Business” gets to the heart of the matter: Managers themselves are in the best position to help people learn from experience (the uncontested major source of development) and shows managers how to do it by using the five practices that work for managers who are exceptional at building talent. This set of practices goes well beyond the usual managerial coaching and performance management. It moves the focus from performance today to development of skills that truly "raise the game" of employees—skills such as in-the-moment judgment, customer relationship building and collaborative decision-making. Managers who grow talent enhance their own reputations and get better results, retain people, attract talent and make their organizations more agile and capable to deal with future challenges.
 

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Contents

Helping Good People Get Better Every Day
1
Make Every Day a Development Day
17
Tap the Psychological Side of Development
43
Connect People with Development Partners
67
Teach Skills to Navigate Organization Politics
91
Shape Your Environment to Drive Development
119
Put Exceptional Development Practices into Action
147
Acknowledgments
175
Notes
180
Index
181
About the Research
189
About the Authors
195
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About the author (2011)

Wendy Axelrod previously directed the leadership development and talent management functions at Sunoco, Inc Her clients include Merrill Lynch, Novo Nordisk, Merck, Duke Energy, Aetna, Deloitte, Vanguard, Occidental, Sanofi-Aventis and DuPont. Wendy serves on boards of non-profits, leading their Mentoring and Leadership Development programs.

Jeannie Coyle was previously senior vice president of HR for American Express and vice president of leadership development for Bank of America. Her clients include 3M, Intel, Nike, Time Warner, S. C. Johnson Wax, American Express, GE Capital, Pacific Gas & Electric, The New York Times, Kaiser Permanente and Wells Fargo.

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