Making Coaching Work: Creating a Coaching Culture

Front Cover
CIPD Publishing, 2005 - Corporate culture - 180 pages
Even the best-managed coaching programme, with the best coaches, will fail if the real world where the coaching takes place doesn't match the fine words from HR. If you ask me to tell you that I need help, I need to know that you won't secretly think "this one's struggling to make the grade": if you ask me to coach my team, I need to know that you really mean that it is more important than getting that report done. Coaching can work brilliantly. It can help you improve your employee retention levels, succession planning, and organisational creativity. But, it can only work when the culture is supportive: where managers, coaches and coachees all trust each other and are working together. Spending money on coaching without first ensuring that the groundwork has been done is a fast track to failure. Make sure your training and development budget delivers more bang for your buck by creating a climate for coaching.

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I was a bit apprehensive about working with a business coach, even after it was suggested by one of my colleagues that knew what i was going through in my business. I'm an avid reader, so I thought I'd do some research on it before deciding to hire the coach ( This book really helped me to understand why I should work with a business coach and what the business coach could actually help to accomplish. I'm glad I read it and I'm equally as glad that I did hire a coach that I still work with on a regular basis. It has made a world of difference in my business and in my overall life. 


What is a coaching culture?
Models and frameworks
Coaching culture as a business driver
The skills base
Coaching and change
Measuring the coaching culture
Role of HR
Resources and bibliography

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