Making IT Count: Strategy, Delivery, Infrastructure

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'Making IT Count: from strategy to implementation' focuses on the practical elements of delivering Information Technology strategy. Studies regularly show that over half of Information Technology strategies are never implemented, or are unsuccessful in delivering the desired results, and that a significant percentage of strategies implemented were never in the original plans. The linkage between strategy development and delivery needs a very clear focus; this is the key topic that the authors address.

The book highlights eight major fallacies in managing IT, and eighteen better practices. It then details how to draw up strategy, instigate navigation techniques and make sourcing decisions. Change and delivery are a major focus, as is infrastructure development. Caselets and full length case studies of organizations such as General Electric, Siemens, Colonial Mutual, Charles Schwab, Macquarie Bank, ICI, United Airlines, Norwich Union, Walgreens and Dell and have been included to show how strategies have been successfully implemented and managed.

Shows practitioners how to actually carry out, develop and implement an Information Technology strategy
Contains "caselets" and full case studies of recent successful implementations of Information Technology strategies by organizationsAuthors combine a wealth of experience and expertise to provide practical guidance to professionals

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1 Strategy IT and the strange case of missing business value
where we need to be
3 Baselining the enterprise
getting IT from A to B
5 Dealing with the IT strategy navigation challenge
6 Delivering sourcing strategy for IT and ebusiness
mobilizing the organization
managing ITbased business innovations
the criticality of infrastructure

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