Making information technology work
The main purpose of this book is to show how information technology (IT) can be effectively employed in Indian organizations. It outlines the factors which either inhibit or facilitate the use of IT in the Indian context. Dr Kanungo covers all types of organizations—private and public sector, governmental and non-governmental, product-oriented and the service industry. He explores the mechanisms adopted by Indian organizations for tapping and enhancing the potential of IT pointing to the successes and failures and lessons that can be learnt. The rich case material provided enables the reader to experience the organizational forces acting at various levels—from senior management to the shop floor—which impact on the adoption of IT.
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two Frameworks for Understanding the Role of Information
three Issues in Information Technology Management in India
four Information Technology and People
ﬁve A Strategic Orientation of Information Technology
six Stages of Information Systems Growth
SEVQII Archetypal Pattems of Information
eight Organizing for Successful Information
References and Select Readings
A bout the Author