Making information technology work

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Sage Publications, Jan 6, 2000 - Business & Economics - 430 pages
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The main purpose of this book is to show how information technology (IT) can be effectively employed in Indian organizations. It outlines the factors which either inhibit or facilitate the use of IT in the Indian context. Dr Kanungo covers all types of organizations—private and public sector, governmental and non-governmental, product-oriented and the service industry. He explores the mechanisms adopted by Indian organizations for tapping and enhancing the potential of IT pointing to the successes and failures and lessons that can be learnt. The rich case material provided enables the reader to experience the organizational forces acting at various levels—from senior management to the shop floor—which impact on the adoption of IT.

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Contents

Contents
17
Acknowledgements
24
Figures
28
two Frameworks for Understanding the Role of Information
65
three Issues in Information Technology Management in India
103
four Information Technology and People
152
five A Strategic Orientation of Information Technology
186
six Stages of Information Systems Growth
259
SEVQII Archetypal Pattems of Information
305
eight Organizing for Successful Information
345
nine Epilogue
397
References and Select Readings
414
Index
420
A bout the Author
431
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