Making information technology work

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Sage Publications, Jan 6, 2000 - Business & Economics - 430 pages
The main purpose of this book is to show how information technology (IT) can be effectively employed in Indian organizations. It outlines the factors which either inhibit or facilitate the use of IT in the Indian context. Dr Kanungo covers all types of organizations—private and public sector, governmental and non-governmental, product-oriented and the service industry. He explores the mechanisms adopted by Indian organizations for tapping and enhancing the potential of IT pointing to the successes and failures and lessons that can be learnt. The rich case material provided enables the reader to experience the organizational forces acting at various levels—from senior management to the shop floor—which impact on the adoption of IT.

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Foreword by N Vittal
one The Role of Information Technology in Organizations

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