Manage Challenging Resident Behaviors: A Resource and Training Guide

Front Cover
HC Pro, Inc., 2005 - Medical - 128 pages
 

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Contents

Identify with your residents
3
Promote open honest communication with families right away
10
Promote familycentered care
16
Cognitive assessment challenges
22
Conclusion
31
Consider loved ones
35
Face the challenges of the chronically mentally ill
43
Deescalate anger in challenging residents
56
The goals of endofIife care
75
Resident complaints
81
Interpretation services
91
Accurate documentation
98
Documenting phone calls from family members
104
The importance of nurse leader rounding
110
Tightbudget training strategies for nurse managers
117
Is handling challenging residents a competency?
121

The changing restraint climate
63
Alternatives to restraints
69

Common terms and phrases

Bibliographic information