Management theories come to life with insights from real managers! This best selling principles text vividly illustrates management theories by incorporating real-life perspectives from a myriad of managers on their greatest challenges and successes. In the tenth edition, new features further integrate real managers' experiences into the text, helping students understand more clearly what being a manager is all about. For undergraduate principles of management courses. MARKET SPOTTERS: Williams, Management 5e, 2009, Cengage; Daft, Management, 8e, 2008, Cengage; Plunkett, Management, 9e, 2008, Cengage; Hellreigel, Managing: A Competency Approach, 11e, 2008, Cengage; Jones/George, Contemporary Management, 5e, 2008, MGH; Kinnicki/Williams, Management, 3e, 2008, MGH; Griffin, Management, 9e, 2008, HM; Kreitner, Management, 11e, 2009, HM; Bateman, Management: Leading & Collaborating, 8e, 2009, MGH; Schermerhorn, Management, 9e, 2008, Wiley
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Part One Defining the Managers Terrain
Introduction to Management and Organizations
What Do Managers Do?
75 other sections not shown
achieve actions activities agers approach attitudes attribution theory behavior BusinessWeek challenges chapter communication company's competitive corporate create cross-functional teams culture decision-making decisions defined Describe develop Discuss diverse e-mail effective efficient employees environment environmental equity theory ethical evaluate example Exhibit Explain external factors feedback focus functional global goals Hawthorne Studies identify important improve individuals influence innovation instance interpersonal involves issues know this material leader LEARNING OUTCOME levels look managerial managers need MBTI motivation organization organization's organizational communication organizational culture percent performance performance appraisal planning problems programs QUICK LEARNING REVIEW reinforce rewards role scientific management sexual harassment situation situational leadership theory Six Sigma skills social loafing social responsibility specific stakeholders strategic management strategy structure tasks theory things tion today's types understand values Wal-Mart workers workplace