Management Across Cultures: Developing Global Competencies

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Cambridge University Press, Feb 25, 2013 - Business & Economics - 442 pages
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The second edition of this popular textbook explores the latest approaches to cross-cultural management, as well as presenting strategies and tactics for managing international assignments and global teams. With a clear emphasis on learning and development, the text encourages students to acquire skills in multicultural competence that will be highly valued by their future employers. This has never been as important as now, in a world where, increasingly, all managers are global managers and where management practices and processes can differ significantly across national and regional boundaries. This new edition has been updated after extensive market feedback to include new features: a new chapter on working and living abroad; applications boxes showing how theories and key concepts can be applied to solve real-life management problems; student questions to encourage critical thinking; and updated examples and references. Supplementary teaching and learning materials are available on a companion website at www.cambridge.org/steers. In addition, recommended in-depth cases for each chapter are available at www.iveycases.com/CaseMateBrowse.aspx.
 

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Contents

Introduction
1
GLOBAL MANAGERS g UNDERSTANDING 5 MANAGEMENT SKILLS m
2
Exhibits
6
The new global realities
11
The new global managers
30
management example
70
The organizational environment
107
The situational environment
150
Limitations on contemporary leadership models
269
Patterns of global leadership
281
Leading global organizations
287
Managing a global workforce
294
Culture and the psychology of work
303
Managing incentives and rewards
312
Expatriate and local managers
321
Summary points
327

Communicating across cultures
189
Negotiating global agreements
223
Bargaining tactics
236
Conflict resolution strategies
244
Negotiating global agreements
252
Leading global organizations
259
1O Working with global teams
331
Living and working globally
363
the journey continues
405
Models of national cultures
417
Name and company index
430
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About the author (2013)

Richard M. Steers is Professor Emeritus of Organization and Management in the Lundquist College of Business, University of Oregon.

Luciara Nardon is Assistant Professor of International Business at the Sprott School of Business, Carleton University, Ottawa.

Carlos J. Sanchez-Runde is Professor and Director in the Department of Managing People in Organizations at IESE Business School, Barcelona.

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