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Chapter 2Needed Supervisory Skills
Chapter 4The Position Description
Chapter 5Performance Standards
27 other sections not shown
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Management Skills for the New Health Care Supervisor
William O. Umiker,William Umiker, M.D.
Limited preview - 2005
action applicant assignments attitude avoid behavior better body language boss budget career development coaching committees communication complaints coordination counseling interview creativity criticism decision delegate disciplinary discuss duties EEOC employee employee's evaluation example feel formulate goals grapevine grievance human resources department ideas implementation important improve indoctrination interpersonal relationships intrapreneurs job enrichment job rotation Laboratory leadership listening management by objectives managerial meeting memo merit pay motivation objectives organization participants percent performance appraisal performance standards personal problem personnel phlebotomists plans policies position description praise prepare problem solving procedures professional promotion quality circles questions relationships responsibility and authority Robert Townsend rules salary schedule selection Setting Your Goal sexual harassment skills solutions specific staff subordinates suggestions superior supervisor talk tasks telephone tell things TinkerToy tion verbal