Management of Information Technology
Management of Information Technology, Fourth Edition, is a comprehensive text focused on the fundamental principles and practices necessary for managers to succeed in modern information-centric organizations. IT departments in todays Web-based e-business world are in transition, moving from self-sufficiency toward managed dependencies in order to support aggressive and cost-effective e-commerce strategies. Managers in these high-performance organizations must implement disciplined processes and exhibit management maturity to effectively exploit the power of modern Information Technology. This text illustrates those successful principles and processes that have demonstrated lasting value to modern organizations. These lessons are valuable to students of management across many disciplines.
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Management In The Information Age
Developing an Information Technology Strategy
PART TWO INFORMATION TECHNOLOGY TRENDS
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accounting actions activities additional advances agement analysis application development application portfolio application programs architecture assets automation Business Vignette cation chapter communication companies competitive advantage corporate costs critical success factors customers cycle databases devices disciplines discussed documentation effective employees end-user computing enhancement environment example expectations ﬁrm firm’s fourth-generation languages functional strategy hardware Harvard Business Review implementation important improve increase industry information systems information technology installation ISDN issues levels mainframe mainframe computers maintenance management process management system ment Merrill Lynch million network management on-line operating systems organization organizational percent performance personal computers phase review planning process problem management production operations reports responsibility risk schedule senior executives service-level agreements skills Strategic Information Systems strategic plan strategic systems strategy development Table tactical plans tegic telecommunications systems tion tive trends users workstations