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Managing the Constellation of IS Applications
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abuse activities analysis applications approach areas automated bank budget business processes capabilities central champions communications companies competitive Computer-Aided Software Engineering corporate cost create CSF method customers database Decision Support Systems electronic electronic data interchange employees end-user computing environment example executive information systems executives expert systems firms function global groupware hardware identify impact implementation important improve industry information systems information technology innovation integrated internal interviews ISDN issues joint application design machines mainframe maintenance major manufacturing mation ment MIDS objectives operations organization organization's organizational outsourcing performance personal computers personnel potential problem prototyping reports requirements response role senior management software maintenance SPAC specific staff strategic planning Strategy Set structure success systems development telecommunications tion top management transaction users vendors