Management of Information Technology
A comprehensive text focused on the fundamental principles and practices necessary for managers to succeed in modern information-centric organizations.
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Managing in the Information Age
Information Technologys Strategic Importance
Developing the Organizations IT Strategy
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actions activities addition analysis application development application programs Application Service Providers assets AT&T billion Business Vignette cable change management chapter client client/server communication competitive Computerworld corporate costs critical success factors customers databases devices disciplines discussed distributed computing documentation e-business e-business systems effective employees enhancement environment example extranets FDDI firm's firms global goals hardware implementation important improve increase industry information systems information technology infrastructure installed internal Internet intranets investments issues levels Linux long-distance management systems ment Merrill Lynch networked systems objectives operating systems optical fibers organizational organizations outsourcing percent performance personal computers phase review portfolio problem management processors purchased applications RBOCs recovery management response revenue risk schedule semiconductor servers service providers service-level agreements SLAs storage strategic information systems strategy development suppliers switch techniques telecommunications tion trends users wireless workstations